Safety
We design PsAIch with clear boundaries and safety guardrails. Safety and user wellbeing override revenue.
Important note
Sera and Nat are not emergency services and do not provide clinical diagnosis or treatment. If you or someone else is in immediate danger, contact your local emergency number right now.
Mental Health Support (Sera MHS) boundaries
- Non-clinical, skills-building support
- Designed to complement (not replace) human services
- Clear escalation guidance when users indicate crisis or danger
Nat (website concierge) boundaries
- General information about PsAIch, Mental Health Support, and Commercial Characters
- No quotes, pricing breakdowns, or timeline commitments
- Encourages Contact for human follow-up
Where to go next
For data handling details, visit Privacy. For quotes, timelines, or partnership enquiries, use Contact.