FAQ
Quick answers about PsAIch, Track A, Track B, and Nat.
What is PsAIch?
PsAIch is an AI character platform that supports real-time interaction. It powers two product lines: Track A (Sera MH, impact-first) and Track B (commercial characters for training/tutoring/support). Learn more on the Platform page.
What is the difference between Track A and Track B?
- Track A: Sera MH, impact-first, non-clinical, end users don’t pay directly.
- Track B: commercial tutors/trainers/customer support characters for organisations.
Is Sera therapy or a mental health service?
No. Track A is non-clinical and skills-building, designed to complement human support. If you are in immediate danger, contact your local emergency number. See Safety.
Can Nat give pricing, quotes, or timelines?
Nat provides general information only. For pricing, quotes, timelines, or anything requiring commitments, please use Contact.
Does Talk to Nat record conversations?
Talk to Nat may be transcribed for clarity and recorded for quality, training, analytics, and issue resolution. You’ll see clear indicators when mic and recording are on. See Privacy.
Still stuck?
Reach out and we’ll route you to the right person.