Privacy
This page is a plain-English summary of how we aim to handle data. It will be refined as PsAIch evolves.
Our core privacy principles
- We aim to collect the minimum data necessary to operate and improve the service safely.
- Individual-level mental health data is not sold.
- Where analytics are used, they should be aggregated and anonymised where feasible.
- No targeted advertising or exploitative use of mental-health-related data.
Website pages
We may collect basic analytics to understand website usage and improve content. We avoid collecting sensitive personal information via website forms.
Talk to Nat (voice + transcript + recording)
When you use Talk to Nat, your conversation may be transcribed for clarity and recorded for quality, training, analytics, and to help resolve issues if needed.
You’ll see clear indicators when mic and recording are on. Please avoid sharing sensitive personal information.
Questions or requests
If you have questions about privacy or want to request access/deletion, contact us.